Providing custom
telephony solutions
for today’s business.

Products: Avaya IP Office

The IP Office is the most flexible and comprehensive product in the industry.  This solution meets all the demands of your growing business.  Scalable from 8 stations and 4 lines to 360 endpoints and more than 200 trunks (96 digital; 192 analog).  This powerful tool can help streamline your companies communications cost with web based call accounting features, on demand recording and integrated solutions.  Its advanced call routing abilities make customer service and customer response easy.  With the IP Office the possibilities are endless.

Learn More About IP Office Applications:

1. Extensive voicemail functionality for remote and traveling employees means they are always in touch. Easily create group distribution lists from your desktop computer to keep them all informed.
   
2. Employees can sort all phone calls incoming and outgoing at the touch of a button on their PC using the Phone Manager Pro application. Create custom speed dial lists with ease and comfort.
   
3. Enhanced operator applications make moving calls around your business a quick and organized process. With a cordless headset and a mouse your operator can comfortably and reliably move calls.
   
4. Integrated messaging allows you to manage your voicemail from your email client. Giving the ability to forward voicemail messages as attachments to anyone with an email.
   
5. IVR and Text to Speech features help create customized systems allowing callers to interact with your business databases. Give callers the ability to access account information, or read their email to them.
   IP Office integrates easily with popular contact management applications such as Outlook, ACT!, Goldmine and Maximizer. Make keeping track of customer interaction a company wide standard. Have your contact screen pop automatically when a call comes in.

The IP Office offers high-end routing features built to save your business money:

1. Route your internet, and network data with the easy to use Routing Table.

2. Connect multiple offices for voice and data traffic. Using Point to Point T1s for remote office needs.

3. IP enabled telephones and software makes traveling and staying connected easy. Your PC is an extension on your IP Office.

4. Dial into the IP Office when no broadband is available. Utilize your companies resources while on the road.

5. Have an extension in your home over VPN. Use client VPN access on your laptop and have an extension anywhere